Velux Skylights Warranty
This information is from the official Velux USA website. For more info, visit: https://www.veluxusa.com/help/velux-warranty
10 Year No Leak Warranty
Our deck mounted skylights come with an industry first 10-year "No Leak" installation warranty that covers correct skylight and appropriate flashing installations (product and labor) against leaks, no matter who installs the skylight. For important details about this outstanding warranty, please see our warranty brochure.
We believe the best guarantee is the one you never have to use, therefore, we build quality into every product. We do offer the VELUX 20/10/5 years limited product warranty for specific product coverage issues. If you have concerns about your VELUX products that may require a warranty claim, see “How to Obtain Warranty Protection” on this page for specific steps to follow that will help VELUX better assist you.
How to Obtain Warranty Protection
If you have concerns with your VELUX skylight installation, please contact your builder, remodeler, or installer, who should inspect the skylight and installation to verify that installation is according to our instructions. We find most of the concerns by consumers are resolved in this step.
If there is still a concern, have the builder, remodeler or installer contact VELUX customer service department directly at:
VELUX America LLC
PO Box 5001 • Greenwood, SC 29648-5001
Tel 1-800-88-VELUX • velux.solutions@VELUX.com
It is the responsibility of the end user to mitigate and minimize water damage or any other damage that a Covered Product may cause.
This limited warranty does not apply to VELUX products purchased prior to January 1, 2010.
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